Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Birch Bay Aromatics
    8104 Cowichan Road
    Birch Bay, WA 98230

    Copyright © 2011-2019 Birch Bay Aromatics. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2019 Birch Bay Aromatics. All rights reserved.

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Birch Bay Aromatics is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). 

    Should you wiish to return your order, please email us or phone us to let us know. If you are not fully satisfied with your purchase, please return for a full refund. We strongly suggest that you return using a secure tracking method. 

    You may also request to return the product for exchange of another product of equal cost. In such a case, if we do have the reuqested item in stock for you, we will gladly exchange you product, once we have received your return. You will not be charged a shipping fee for the exchange product. You are allowed to request an exchange product one time in every order. Again, we strongly suggest that you return using a secure tracking method.


  • Miscellaneous
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Birch Bay Aromatics and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Birch Bay Aromatics shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Birch Bay Aromatics with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Birch Bay Aromatics with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Birch Bay Aromatics. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.